Privacy policy

LWW is operated by Stewerom US LLC. We serve customers in the United States only through https://www.lww-us.com.

Information We Collect

We collect the information needed to process orders, provide support, arrange shipping, prevent fraud, and operate the store. This may include name, email, shipping address, billing information, order details, and messages sent to customer support.

How We Use Information

We collect and use customer information only as needed to process orders, deliver products, provide customer support, handle returns and refunds, maintain store security, and comply with applicable law. We do not sell customer contact information, and we do not use customer personal information or images for advertising without consent.

Payment Security

Payment and card details are processed through secure checkout providers shown during checkout.

Sharing Your Information

We do not sell or rent your personal information. We share data only with providers needed to run the store: payment processors (to process payment securely), shipping and fulfillment partners (to deliver orders), and analytics providers (to improve the site). They may use your data only to perform services for LWW.

Cookies

We use cookies to operate the store, remember your cart, and analyze traffic. You can disable cookies in your browser; some features may then not work.

Advertising And Analytics Partners

We list our products on Google Shopping and we use analytics and advertising services provided by Google (including Google Analytics, Google Merchant Center, and Google Ads) and by Meta (Facebook and Instagram). These services may set cookies or similar technologies in your browser to measure how our website and our product listings perform, and to show you our products on their platforms. They receive usage data such as pages viewed, products viewed, and purchases made, but they do not receive your payment card details.

You can control this at any time. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, manage Google ad personalisation in your Google account settings, and manage Meta ad preferences in your Facebook or Instagram account settings. You can also block or delete cookies in your browser settings.

Data Retention

We keep personal information only as long as needed to fulfill orders and meet legal, tax, and accounting requirements. You may request deletion by emailing support@lww-us.com.

Your Rights

Depending on your location (including under California law), you may request to access, correct, or delete your personal information and opt out of marketing emails at any time. Email support@lww-us.com to make a request.

Changes To This Policy

We may update this Privacy Policy. Changes are posted on this page with a new date.

Contact

Email: support@lww-us.com
Phone: +1 3463034724
Business address: 8292 Wyandotte Ct, Elk Grove, California 95624, United States